Return & Refund Policy

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to Replace it with a new one or refund the payment in case of non-availability. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Other circumstances when refund request will be actioned will be as follows:
  • When a wrong product was sent by the merchant.
  • The product is defective.
  • The product was damaged in shipping.
  • The product is tampered.
  • Assembled Bike cannot be replaced or Returned unless damaged or Manufacturing defect
Some of the accessories come under No refund policy, which is indicated on the shopping page.

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